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Online Shopping - UserGuide - Buyer FAQ

இந்த உபயோக கையேடு இன்டெர்நெட் வணிகத்தில் பொருட்களை வாங்குவதற்கான விபரங்களை கொடுக்கிறது. ஆணை சமர்பித்தல், பணம் செலுத்துதல் மற்றும் நிலை அறிதல் முறைகள் இங்கே விவரிக்கப்பட்டுள்ளன.

Welcome to one of the World's fast growing junction network. If you would like to buy one or more items available in this online shopping portal, the below FAQ should give you sufficient information. This website is also very much self explanatory.

For any further clarification/information, please write to info@1jct.com.


1. How to buy any item in this website?
2. Can we place a quick order?
3. Do we need to login to buy items?
4. How to create login account to this website?
5. Is there any charges for creating account?
6. What is the use of having login account?
7. What is the advantage of placing order after logging in?
8. What are the exact steps to place order?
9. How do we make payment for the order?
10. How do we check the status of the order?
11. How do we receive order items?
12. How do we report any defect on the items ordered?
13. How do we contact the item supplier?
14. What are the business process flow steps involved for each order?
15. What are the modes of payment allowed?
16. How is the information protected in this website?


1. How to buy any item in this website?
It is very straight forward.
  • Just go to "Browser Items" page to select items of your choice
  • Click the link "add to cart" for required items to add to cart
  • Go to "Shopping Cart" page and select quantity for each item
  • Click the button "Check Out", this will take you to Order Form
  • Fill the order form with necessary details and submit
  • Paypal payment page will be displayed and follow the paypal instructions to complete your payment

  • For ordering single item, you can directly order on the item itself without going to shopping cart
  • 2. Can we place a quick order?
    Yes. For single item order, you can directly order on the item itself without going to shopping cart.
     
    3. Do we need to login to buy items?
    Not required. You can place the order without logging in.

    However it is recommended to login and then place order. This will allow you to track/check the status of your order at later stage.
     
    4. How to create login account to this website?
    You can create login account yourself via New User Sign-up page. It is FREE of charge.
     
    5. Is there any charges for creating account?
    No. It is absolutely FREE.
     
    6. What is the use of having login account?
    With your own Login account,
  • You can maintain your profile information in this web site
  • Whenever placing order, the order form is automatically filled with your profile data (time savings).
  • You can access/login to your account from anywhere in the world
  • You can check the status/view all your orders any time/any where,

  •  
    7. What is the advantage of placing order after logging in?
    The main advantage is that the order will be marked for your account. This will allow you to track/check the status of your order at later stage.
     
    8. What are the exact steps to place order?
    It is very straight forward.
  • Just go to "Browser Items" page to select items of your choice
  • Click the link "add to cart" for required items to add to cart
  • Go to "Shopping Cart" page and select quantity for each item
  • Click the button "Check Out", this will take you to Order Form
  • Fill the order form with necessary details and submit
  • Paypal payment page will be displayed and follow the paypal instructions to complete your payment

  • For ordering single item, you can directly order on the item itself without going to shopping cart

  •  
    9. How do we make payment for the order?
    You can make payment through PayPal. When you submit the order form, you will be automatically taken to Paypal payment page.
     
    10. How do we check the status of the order?
    Goto to "Shopping Order" page. This page will list all your orders with status. You can also track the status.
     
    11. How do we receive order items?
    Once the order is placed and payment is successful, the tasks will be assigned and notified to respective parties. They will be serving your order.

    You can actually track the status of your order yourself online (like what tasks are completed and what tasks are still pending .. etc).
     
    12. How do we report any defect on the items ordered?
    When you receive your items/goods, you will be notified of supplier and manufacturer information. You can directly contact them to get things done, they will be more helpful.
     
    13. How do we contact the item supplier?
    When you receive your items/goods, you will be notified of supplier information, so you can contact them directly for any clarifications.
     
    14. What are the business process flow steps involved for each order?
    The complete business process flow for each order is depicted in following diagram which is self explanatory. As a buyer, your responsibility is just to submit the order and make payment. Our network will take care of all other responsibilities.


     
    15. What are the modes of payment allowed?
    Payment can be made using PayPal account or all other modes (including creditcard / debitcard / NETS) supported by PayPal.
     
    16. How is the information protected in this web site?
    All the critical informations are protected using strong cryptographic algorithms (1024 bits) from proven technology vendors.